02 May 2017
Cloud technology has become critical to operations in many organisations. Providing an agile environment to host infrastructures and run processes and applications, it represents a relatively easy and cost-effective way of boosting performance. While this is the case for most, the financial services industry has traditionally shied away from cloud ...
27 Feb 2017
Modern-day banks want to become digital banking leaders. Customers, competition and compliance are without doubt the three ‘C’s’ fueling this development. The demand for digital innovation is growing rapidly, whilst competition in the financial markets is fierce. Couple these with the stringent regulations being placed on financial firms and it’s ...
16 Dec 2016
The UK’s fintech industry is booming. In 2015, the sector generated £6.6 billion in revenue and that figure continues to increase. Considered the global leader, fintech experts from the UK are being whisked away to New York and Hong Kong – other financial powerhouses – in order to invigorate their respective industries. This new array of exciting ...
12 Aug 2016
The Institute of Customer Service recently released the latest edition of the UK Customer Satisfaction Index (UKCSI), collating customer satisfaction data from more than 10,000 UK consumers surveyed. While Amazon retained top spot, the banking industry was found to be one of poorest performing industries, and the only sector failing to improve it...